Ace Nursing (Scotland) Ltd - Nursing and Healthcare Services and Healthcare Training Providers

Quality Standards/Membership/Awards

  • Registered with the Care commission for the following Services:

    • 1. Nursing Agency
    2. Care at Home
    3. Supported Living
    4. children's Residential Care Home

  • Local Authority Approved Providers
  • Member of United Kingdon Home Care Association (UKHCA)
  • Member of Recruitment & Employment Confederation (REC)
  • Recognised Investors in People (IIP)
  • Scottish Qualifications Authority (SQA) Approved Training Centre
  • Members of the Disability Forum Network
  • Members of the Autistic Society
  • Royal College of Nursing Learning Representatives
  • Health & Safety Executive (HSE) Approved First Aid at Work Training Centre

    • Quality Care

    Professionalism and confidentiality are paramount, that's why AceNursing assures high standards through careful vetting of all staff.
    "Through the careful screening & recruitment of competent Trained Nurses & Care Assistants the highest standards of
    care can be assured."

    Responsive to your changing needs. We provide flexible and cost effective nursing and care services to meet your requirements - short term, long term and without the burden of binding contracts.

    The AceNursing team is committed to efficient provision of a highly professional, friendly and caring service. We are dedicated to providing you with suitably experienced Registered Nurses / Specialist Nurses, Care Assistants/Support Workers, day and night, with the greatest of ease.

    Telephones are staffed 24 hours by our Registered Nurse coordinators who will very speedily match your requirements - making us literally just one phone call away. A member of Senior Management can also be contacted at any time (consultation available via coordinators)

    Coordinated by Registered Nurses we pride ourselves in also being available to you for consultation and advice.

    Providing continuity of care is priority

    AceNursing continually strive to meet the demand for the provision of the friendly, caring & highly skilled personnel required for patients/service users within the Nursing and Residential Care Homes, NHS Trust Hospitals, Social Services Care & Support Projects, Sports facilities, Industry, Office/Service sector, Research projects, schools, etc...

    Key Benefits

  • 24 hour service - provides the flexibility to meet your nursing & care needs

  • Cost effective - using our highly Trained Nurses and Care Assistants can work out at least 25% less than employing permanent staff.

  • Time saving - save time by making only one phone call and specifying all your staffing requirements.
  • Rapid response time - within only 10 to 15 minutes.

  • High success rate for shift cover - currently 98.7% success.

  • Shifts covered at short notice - when staff sickness, holidays or un-filled vacancies are a concern, we can cover your needs at very short notice.

  • Providing continuity of care is a priority - we always endeavour to provide staff who are familiar with your service users / patients and also know your policies & procedures.

  • Efficient - we can cover your needs at very short notice.

  • Friendly - we care.

  • Extensive database of Trained Nurses / Specialist Nurses and Care Assistants available 24 hours - All grades, all areas.

  • Peace of mind - that help is available to you at all hours.

  • Savings - in both time and money by letting us take care of advertising, interviewing, payroll and administration.

    • SERVICE TERMINATION POLICY

    PURPOSE :

    To ensure that our service users are informed in a timely manner of any decision to terminate our service provision – thus allowing them sufficient time to locate and agree the services of a new care service provider.

    To maintain full compliance with National Care Standards, Standard 2.

    ACENURSING PROCEDURE :

    Written Notification :

    You will receive written notification of termination of our service provision no less than 48 hours in advance of our service stopping.

    If immediate termination of service provision is necessary, for any reason, you will be contacted by telephone by our Duty Coordinator.

    (Immediate action is seldom required and is normally only sanctioned where there is a concern for the safety and/or welfare of either the client or the Care provider should the service be allowed to continue).

    SERVICE USER PROCEDURE :

    If you wish to cancel or amend the booked services of an Ace Member you are required to give at least 24 hours notice.

    Cancellations and amendments can be made directly to AceNursing Staff Coordinators by calling 0141-221-3123 (24 hrs).

    OR

    Submitted in writing to:
    AceNursing ( Scotland ) Ltd. 4th Floor Suite, Oswald Chambers,
    5 Oswald Street , GLASGOW . G1 4QR

    Failure to do so will result in the following
    cancellation fees being charged :

    24 to 9 hours notice - Fixed charge of £20.00

    8 to 2 hours notice - 50% of assignment fee

    Less then 2 hours - 100% of assignment fee